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Ultimate DSP vs Hera.

Hera coaches by SMS and lists no invoice check and no daily profit. Ultimate DSP coaches with video, quiz and acknowledgment, caps overtime in the schedule, checks every invoice line and shows profit daily. Every row on one page.

The feature HHera Ultimate DSP

Financial Management The invoice checked line by line. Profit known daily, not weeks after payroll. 4 features

Daily profit projection ✕Not stated on public site ✓Daily P&L: projected, then actual, then locked

Pay-period profit –Dashboards and reports ✓Two-week gross profit, margin and profit per route

Invoice validation ✕Not stated on public site ✓Billed routes, rescues, training and packages checked against the week you ran

Dispute document ✕Not stated on public site ✓Drafted from the mismatches, with the dollars owed

Scorecard & Coaching Fantastic+ guarantee with videos and quizzes. One module per event, assigned automatically, closed by the driver’s acknowledgment. 7 features

Scorecard import –AI-parsed Scorecard, Netradyne, CDF, PPS and EOC files ✓One wizard, a preset per source, issues resolved before the run

Custom standards –Amazon metrics plus custom metrics over time ✓Amazon plus your own standards, every point value editable

Performance tiers –Amazon’s tiers ✓Your own named tiers, or Amazon’s. You choose

Video coaching with a quiz ✕Automated SMS and email messages only ✓One module per event: video, quiz, acknowledgment. Assigned automatically

Proof coaching finished ✕Message sent ✓Video watched, quiz passed, driver acknowledged. The acknowledgment is the disciplinary record

Shift gate ✕None enforced ✓Overdue coaching blocks the next shift until it is done

Owner view –Line charts and tables over time ✓Net score, tiers, at-risk and shift-blocked live, repeat rate, leaderboard

Dispatch One day sheet at four hours: Load Out, On Road, Return to Station, Setup. 9 features

Building the day sheet –Daily roster: shifts, routes, staging, vehicles, devices ✓Import the Amazon file once; wave and sched derive from route time

Van assignment –Semi-automatic ✓Auto-assign walks each van’s ranked driver list

Call-out management –Standby management ✓Standby, On Call and Called Out benches, with Swap In and Swap Out

On-call drivers ✕Not stated on public site ✓An On Call bench with Contacted, Coming at, and an arrived-unplaced strip

Send Info to drivers –Text messages ✓Templates with merge fields; anyone already sent is skipped

Punch and lunch compliance ✕Not stated on public site ✓Auto reminders to whoever is late, and the miss is kept for coaching

Rescue management ✕Not stated on public site ✓Rescue table, mid-route rescues, meet-up SMS pair, rescuer state

Who is behind ✕Not stated on public site ✓Plan vs projected return from Amazon itineraries, with two red triggers

On Road board ✕No portal for the mid-shift ✓Notes, pace messages and rescues from one mid-shift board

Scheduling Performance-based auto scheduling. Overtime is stopped here, not found at payroll. 4 features

Auto schedule –Schedule Builder in beta, July 2026 ✓Put the requirement in and the week drafts itself, then edit on a drag-and-drop grid

Performance-based scheduling ✕Not stated on public site ✓Ranked over a score window you set, so the best drivers get the routes

Overtime management –Min and max work-hour rules ✓A soft cap you can override and a hard rolling-window cap you cannot

Compliance management ✕Not stated on public site ✓A dashboard that warns before you go out of compliance: soft rules and hard rules

Close-out & Work Summary Reduce lost packages. Catch concessions the same evening, not on the invoice. 5 features

Closing the day –Daily notes and updates ✓Route-based close-out from the Amazon Routes and Packages exports

DSB management ✕Not stated on public site ✓Full package reconciliation: out, delivered, counted, returned

End of shift ✕Not stated on public site ✓EOS report, close the day and lock, export CSV, XLSX or PDF

The daily worked record ✕Not stated on public site ✓Work Summary: your service types against the Amazon weekly file, unpaid rescues tallied

Work Summary management ✕No portal for it ✓Built automatically from the day you closed

Surveys Hear it from the driver before they quit. 3 features

Driver surveys ✕Not stated on public site ✓Fire when a route closes, on a schedule, or on demand

Anonymous answers ✕Not stated on public site ✓Named or anonymous, fixed on the survey; results hidden below five answers

What comes back ✕Not stated on public site ✓Aggregates per question, the driver’s own words, and an event only a human logs

Inbox & Dialer One DSP number. A dialer on every page. Drivers stop texting your personal phone. 2 features

One DSP number –One company number ✓One DSP line; every message and call in the product leaves through it

Floating dialer –Open the inbox to check ✓On every page of every portal, and every call logs itself

Fleet Every van, its record and its money. Net per van, per month. 4 features

Amazon vehicle payment ✕Not stated on public site ✓Weekly peak-route payments assembled into the monthly settlement, per van

Amazon fleet invoice validation ✕Not stated on public site ✓Checked automatically against your own fleet record

Profitability per van ✕Not stated on public site ✓Net per van per month, six-month trend, losing-vans list, lemon watch

Other vehicle management –Photos, rentals, mileage, maintenance, damage, inspections ✓Status history, service ledger, incidents, photo sets, odometer, renewals

Competitor cells quote hera.app and dspworkplace.com public pages, reviewed 11 September 2026.

Amazon DSP dispatch software - On Road page

Amazon DSP dispatch software - Load Out page

Amazon DSP dispatch software - Return to Station page

Amazon DSP inbox and dialer software - Inbox page

On Road

Alert drivers running behind.Before you have to rescue them.

One click texts every driver who is running behind, mid-route.

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