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Ultimate DSP
Solutions

Amazon DSP Solutions16 issues. 16 solutions.

Amazon Delivery Service Partner owner solutions for sixteen issues: money that leaks, a Scorecard that slips, a day that runs late, and vans, drivers and logins nobody tracks. Each card shows the fix and the SOP to run it.

Increase profit

Where the money leaks, and how it stops.

Increase profitability

How to increase profitability as an Amazon DSP owner, week by week

The problem
  • 1.Profit is not seen day by day, only weeks after payroll
  • 2.Too many drivers clock in for the routes
  • 3.Too many rescues go out
  • 4.Drivers finish late, and the late hours turn into overtime
  • 5.Drivers cannot see their own progress on the road
  • 6.Vehicle costs are mixed in, so the losing van stays on the road
The fix
  • 1.Profit Projection shows each day's profit
  • 2.One driver per route on Load Out, every morning
  • 3.Best-ranked drivers get the routes, so fewer rescues go out
  • 4.One click on On Road texts every late driver
  • 5.Route status texts show each driver their own progress
  • 6.Fleet Financials shows net per van, per month

Validate Amazon invoices

How to check every line of the weekly Amazon invoice as an Amazon DSP owner

The problem
  • 1.Nobody records the routes, route types and hours each day
  • 2.Mistakes in Amazon's work summary are found weeks too late
  • 3.The weekly invoice is accepted without a line-by-line check
  • 4.Rescues and wrong route types slip through unpaid
  • 5.Checking the invoice by hand takes hours, so it gets skipped
The fix
  • 1.Work Summary records every route type and its hours, daily
  • 2.Each day is marked matched with Amazon, or disputed
  • 3.Invoice Validation checks every billed line against your week
  • 4.Short-paid rescues and wrong route rates go into the dispute
  • 5.Upload the invoice, and the check and dispute are done for you

Stop overtime early

How to stop overtime before payroll as an Amazon DSP owner

The problem
  • 1.You find out a driver is behind only when they need a rescue
  • 2.Drivers cannot see whether they are on pace
  • 3.Late finishes turn into overtime at payroll
  • 4.The same drivers finish late every week
  • 5.Late drivers keep getting scheduled
The fix
  • 1.Route status texts go out through the day
  • 2.Each text shows their stops done and time back
  • 3.One click sends a Behind check-in to every late driver
  • 4.Each late finish is logged against your Standard
  • 5.Auto Schedule ranks late finishers lower next week

Manage lost packages

How to count every package the same night as an Amazon DSP owner

The problem
  • 1.Nobody checks that undelivered packages came back
  • 2.Returns are counted by hand, if at all
  • 3.A lost package shows up a week later, on the Scorecard
  • 4.Nobody knows how many packages went missing today
The fix
  • 1.Each route shows how many packages should come back
  • 2.Your door count sits next to Amazon's returned count
  • 3.A route that comes back short turns red the same night
  • 4.The EOS report shows the day's missing packages
Scorecard

Get Fantastic+. Coach before it costs the tier.

Performance tracking

How to track drivers against your own standards as an Amazon DSP owner, day by day

The problem
  • 1.Driver results are checked once a week, on the Scorecard PDF
  • 2.By the time the Scorecard lands, the mistake is a week old
  • 3.Amazon scores its metrics, not the standards you set
  • 4.Nobody sees who is slipping until the tier drops
  • 5.Drivers do not know where they stand
The fix
  • 1.Import Netradyne, DSB, CDF and DVIC files every day
  • 2.A mistake imported today gets its coaching today
  • 3.Your own standards and points score every event
  • 4.The Overview shows who is at risk and who is slipping
  • 5.Drivers see their own score and events in Ultimate DA

Automated coaching

How to coach every driver automatically as an Amazon DSP owner

The problem
  • 1.Coaching is a text the driver never opens
  • 2.Nobody can tell if the driver understood it
  • 3.There is no record that the coaching happened
  • 4.Coaching waits until a manager finds the mistake
  • 5.Drivers put coaching off for days
The fix
  • 1.A short video on the driver's phone gives them the lesson
  • 2.A quiz proves they understood it, not just watched it
  • 3.The driver's acknowledgment is the record, with date and time
  • 4.The event assigns the right module by itself
  • 5.Overdue coaching blocks the driver's next shift

Risk mitigation

How to catch at-risk drivers before Amazon does, as an Amazon DSP owner

The problem
  • 1.Drivers who do not want to perform hide in a long event list
  • 2.You find out a driver is a problem when Amazon does
  • 3.The same driver repeats the same mistake week after week
  • 4.At-risk drivers still get the same shifts as your best
  • 5.When it is time to decide, the record is scattered
The fix
  • 1.Every driver sits in a tier, and at-risk drivers are listed first
  • 2.At-risk and blocked drivers show live on the Overview
  • 3.Repeat rate flags the same mistake inside 30 days
  • 4.Low scores rank last when Auto Schedule drafts the week
  • 5.One record holds every event and acknowledgment

Get Fantastic+

How to get Fantastic+ on the Scorecard as an Amazon DSP owner, week by week

The problem
  • 1.Weak drivers still get shifts and drag the score down
  • 2.Mistakes go uncoached, so they happen again
  • 3.Drivers hear about a mistake a week later, if at all
  • 4.Coaching gets sent, but never finished
  • 5.One weak category holds the whole score down
The fix
  • 1.Your best-ranked drivers fill the week first
  • 2.Every mistake assigns coaching, every single time
  • 3.The driver gets the coaching the moment the event lands
  • 4.Overdue coaching keeps the driver off the schedule
  • 5.Deductions by category show which one to fix first
Run the day

Run the day from the Amazon file to the last van back.

Daily dispatch

How to run the day from the Amazon file as an Amazon DSP owner, day by day

The problem
  • 1.The day sheet is retyped from the Amazon file every morning
  • 2.Vans are assigned from memory
  • 3.A no-show is handled by text, and the route sits
  • 4.Drivers arrive without knowing their route, van or wave
The fix
  • 1.Load the Amazon file once, and wave times fill in
  • 2.Auto-assign gives each driver a van from its ranked list
  • 3.Standby and On call lists cover a no-show in one swap
  • 4.Send Info texts every driver their route, van and wave

Scheduling

How to schedule drivers by performance as an Amazon DSP owner, week by week

The problem
  • 1.The week is built by hand, from memory
  • 2.Anyone can get a shift, good driver or bad
  • 3.Availability lives in text messages
  • 4.A fifth day slips in and turns into overtime
  • 5.Payroll gets a retyped copy of the schedule
The fix
  • 1.Auto Schedule drafts the week from your rules
  • 2.The best drivers on the Scorecard get shifts first
  • 3.Each driver's availability is set once and kept
  • 4.The hours cap blocks any shift that would go over
  • 5.The schedule exports straight to Paycom, ADP or CSV

Overtime and compliance

How to stop missed punches and skipped lunches as an Amazon DSP owner, day by day

The problem
  • 1.Missed punches are found on the timecard, days later
  • 2.Nobody chases a missing punch or a late lunch
  • 3.A driver says nobody ever told them
  • 4.Blocked or unqualified drivers still get a shift
The fix
  • 1.Punches show next to the schedule, the same day
  • 2.Auto-remind texts the driver about a missed punch or lunch
  • 3.Every reminder is saved on the driver's timeline
  • 4.Coaching blocks, time off and qualifications stop the shift

Communication hub

How to keep every driver conversation on one DSP number as an Amazon DSP owner

The problem
  • 1.Drivers text managers' personal phones, or another app
  • 2.Dispatch keeps switching between portals and phones
  • 3.You call a driver without seeing their route or score
The fix
  • 1.One DSP number takes every text and call
  • 2.A dialer on every page, so nobody leaves the screen
  • 3.The rail shows the driver's route, score and shift status
Fleet and people

Every van, every driver, every login. One record.

Vehicle management

How to know which van is losing money as an Amazon DSP owner, month by month

The problem
  • 1.Lease, insurance and repair bills sit in different places
  • 2.Amazon's vehicle payment is never tied to a van
  • 3.Nobody knows which van made money and which lost it
  • 4.Vans sit in the yard and nobody counts the days
The fix
  • 1.Fleet Financials puts every van's costs on one page
  • 2.Amazon's vehicle payment is split per van, week by week
  • 3.Net per van, every month, with the losing vans listed
  • 4.The Fleet Dashboard shows which vans are sitting idle

DA management

How to keep one record per driver as an Amazon DSP owner

The problem
  • 1.A driver's history is spread across Paycom, sheets and texts
  • 2.Pay rate, events and coaching all live in different places
  • 3.When a driver disputes something, there is no record to pull
The fix
  • 1.One record per driver, in six tabs
  • 2.Every number comes from the page that owns it
  • 3.Every coaching acknowledgment is kept as proof

Hear from drivers before they quit

How to hear from drivers before they quit as an Amazon DSP owner

The problem
  • 1.You hear about a problem only when the driver quits
  • 2.Nobody asks, because asking takes time
  • 3.Drivers will not be honest with their name on it
  • 4.Amazon's own driver survey lands a bad score on you
The fix
  • 1.A survey goes out when each route closes
  • 2.Surveys send themselves on your schedule
  • 3.Anonymous surveys never show who answered
  • 4.You hear it first, and fix it before Amazon's survey

Control who sees what

How to control who sees what as an Amazon DSP owner

The problem
  • 1.Everyone in the office sees everything, including the money
  • 2.A driver calls at 6am and nobody knows who answers
  • 3.Punch times sit in Paycom, where dispatch cannot see them
  • 4.The tool carries someone else's name, not yours
The fix
  • 1.Six posts: dispatch sees the day, Finance sees the money
  • 2.Contacts point each reason at the person who answers
  • 3.Punches come in from Paycom or ADP through one connection
  • 4.Your company name and logo on every screen and export
Amazon DSP scheduling software - Auto Schedule page Amazon DSP scheduling software - Schedule page Amazon DSP scorecard software - Associates page Amazon DSP scheduling software - Availability page
Auto Schedule

Performance-based schedules.Not random ones.

Auto Schedule gives shifts to your best Scorecard drivers first and never books anyone into overtime.

45-day free trialNo card requiredNo contract